Southwest Utility Doubles Human Risk Index with Living Security’s HRM Platform

AUSTIN, TEXAS / ACCESS Newswire / October 16, 2025 / Living Security, the global leader in Human Risk Management (HRM), announced that a major electric and water utility in the Southwest U.S. has adopted Unify to uncover and reduce hidden workforce risk across nearly 10,000 employees. In twelve months, the utility doubled its Human Risk Index (HRI), achieved 3× greater visibility into risky behaviors without adding burden to staff, improved late-week phishing vigilance, and automated phishing response, saving analysts hours each week.

The utility company first confirmed that unmeasured risk existed but lacked clarity on where it concentrated or how to address it. After a six-to-eight-month baselining period, the team deployed Behavior Scorecards to give employees clear, personal insight into their risk patterns. They then paired scores with optional, contextual training-improving behavior without resorting to blanket programs.

“These results show the HRM blueprint: observe first, act with intention, and measure change,” said Ashley Rose, CEO and Co-founder of Living Security. “This utility turned what was invisible into outcomes leadership can fund.”

The outcomes mirror independent research. The 2025 Cyentia Institute State of Human Cyber Risk Report found Living Security customers see ~3× visibility into human risk on average-expanding to ~5× as more integrations and signals are connected-directly aligning with the utility’s results.

See how organizations are operationalizing these wins at HRMCon 2025 – our virtual and free flagship event. This year’s event will feature a significant industry announcement on addressing human and agentic risk at scale.

About Living Security

Living Security is the global leader in Human Risk Management (HRM), providing a risk-informed approach that meets organizations where they are-whether that’s starting with AI-based phishing simulations, intelligent behavior-based training, or implementing a full HRM strategy that correlates behavior, identity, and threat data streams.

Living Security’s Unify platform delivers 5X more visibility into human risk than traditional, compliance-based training platforms by eliminating siloed data and integrating across the security ecosystem. The platform pinpoints the 10% of users who pose the greatest risk and automates targeted interventions in real time-reducing exposure to human risk by over 90%. Powered by AI, human analysis, and industry-wide threat telemetry, Unify transforms fragmented signals into intelligent, adaptive defense.

Named a Global Leader in Human Risk Management by Forrester and trusted by enterprises like Unilever, Mastercard, Merck, and Abbott Labs, Living Security helps security teams move from awareness to action-driving measurable behavior change and proving impact at every stage of the journey.

Because when security teams can see clearly and act precisely, they can finally stay ahead of tomorrow’s threats.

For more information, find us online or follow us on LinkedIn.

Media Contact:
media@livingsecurity.com

SOURCE: Living Security

View the original press release on ACCESS Newswire