ABBYY Introduces New Mobile Capture SDK to Transform Customer Experience

Businesses can dramatically improve customer retention and
accelerate digital transformation by engaging customers via their
preferred channel

MILPITAS, Calif.–(BUSINESS WIRE)–lt;a href=”” target=”_blank”gt;#AIlt;/agt;–ABBYY, a global leader in Content IQ technologies and solutions, today
introduced ABBYY Mobile Capture, a software development kit (SDK) to
enable end-to-end point-and-capture mobile experience where the user
data is instantly captured via the camera to be used within an app or
extracted and sent to back-end processes for self-service scenarios. The
AI-enabled SDK frees the mobile user from manual data entry, which
improves customer growth and retention for the business. It creates a
completely new frictionless user experience for all onboarding and data
entry scenarios like sign-up, registration, and document input, supports
organizations’ digital transformation and robotic process automation
(RPA) strategies.

The percentage of people who prefer mobile to other channels of communication
is growing generation to generation
. Businesses understand that they
need to meet their customers where they are and engage with them in the
most personalized way possible – this will determine their survival in a
highly competitive digital transformation market landscape. However,
when it comes to sectors like banking, insurance, logistics, and
healthcare, mobile users still have to go through lengthy registration
processes and manually type information from documents into apps, which
is not only error prone and time consuming, but also one of the most
disliked activities, according a
recent research study
commissioned by ABBYY. From the business
standpoint, the inability to automate data input not only slows down
transactions but also creates inaccurate and unreliable onboarding
processes and poor customer experiences, impedes transparency and
operational visibility.

ABBYY Mobile Capture addresses all these pain points by providing
enjoyable, barrier-free experience to the users of mobile applications
in financial services, insurance, transportation and logistics,
healthcare, and other industries. This way the SDK dramatically
increases customer onboarding and retention rates, speeds up
transactions, and improves customer loyalty.

“AI automation on mobile still is not being used by businesses to its
full advantage,” comments Bruce Orcutt, Senior Vice President of Product
Marketing at ABBYY. “This creates a massive opportunity for the early
adopters of new-generation mobile technologies such as ABBYY Mobile
Capture. The SDK benefits both organizations and end-users by making
mobile interfaces more intuitive, boosting their ease and speed. It is
designed for the workforce of the future who are driven by the culture
of convenience, prefer mobile for admin tasks, and welcome smarter
working practices.”

Mobile Capture allows the user to enter all the necessary information
into an app by simply pointing their camera at the document or text. It
combines ABBYY’s state-of-the-art mobile technologies enabling
applications to automatically and in real time extract text and data
from documents and objects and capture the best quality image for
further back-end processing. It works for 63 languages on any background
and includes out-of-the-box recognition of over 160 types of IDs, bank
cards, MRZ, and IBAN.

Specifications and availability

ABBYY Mobile Capture SDK is available for integration into new or
existing applications for iOS and Android and supports 63 recognition
languages, including Chinese, Japanese, and Korean. The developer
toolkit supports easy integration and offers code samples and
quick-start guides to help developers get started.

For more information on ABBYY Mobile Capture SDK or to request a trial,
please visit the ABBYY website:


ABBYY is a global leader in Content IQ technologies and solutions. ABBYY
offers a complete range of AI-based technologies and solutions
transforming business documents and content into business value. By
providing digital transformation solutions to financial services,
insurance, transportation, healthcare, and other industries, the company
helps organizations achieve the next wave of growth by understanding
customers and delivering responsive real-time intelligent systems. The
flexibility of ABBYY AI solutions enables customers to utilize a diverse
range of advanced technologies, platforms and solutions for
classification, text analytics, data and entity extraction, and data
validation via any communication channel and in any format. ABBYY
technologies are used and licensed by some of the largest international
enterprises and government organizations, as well as SMBs and
individuals. The company maintains offices in Australia, Cyprus, France,
Germany, Japan, Russia, Spain, Taiwan, the UK, Ukraine, and the United
States. For more information, please visit

ABBYY and the ABBYY Logo are either registered trademarks or
trademarks of ABBYY Software Ltd. Other product names mentioned herein
may be trademarks and/or registered trademarks of their respective
owners and are hereby recognized.


Gina Ray, APR
[email protected]

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