Williams-Sonoma, Inc. Announces Temporary Store Closures Across its Portfolio of Brands

SAN FRANCISCO–(BUSINESS WIRE)–Williams-Sonoma, Inc. (NYSE: WSM), a leading home specialty retailer of high-quality, sustainable products for the home, announced today the temporary closure of all U.S. and Canada stores, effective 6pm local time, March 17, with a plan to reopen on April 2, 2020.

Laura Alber, President and Chief Executive Officer, commented, “Times like these remind us all that community comes first. Our thoughts are with all of the people affected by this devastating outbreak around the globe. After careful consideration, we have decided to temporarily close our stores in the U.S. and Canada, effective March 17, with a plan to reopen on April 2. Our e-commerce sites, distribution centers and customer care centers will remain open, and we will keep our online order pickup at curb side and ship from store, as local regulations allow. As the coronavirus situation evolves, we will adjust our plans as needed.”

Williams-Sonoma operates a portfolio of loved brands comprised of Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, West Elm, Rejuvenation, and Mark and Graham.

FORWARD-LOOKING STATEMENTS

This press release contains forward-looking statements that involve risks and uncertainties, as well as assumptions that, if they do not fully materialize or are proven incorrect, could cause our results to differ materially from those expressed or implied by such forward-looking statements. Such forward-looking statements include statements relating to our plans for reopening stores and our plans to continue to operate our e-commerce sites. The risks and uncertainties that could cause our results to differ materially from those expressed or implied by such forward-looking statements include the risk that we are unable to open stores as currently planned, the scope and duration of the COVID-19 coronavirus and its impact on customer demand, and our ability to continue to operate our e-commerce sites uninterrupted.

ABOUT WILLIAMS-SONOMA, INC.

Williams-Sonoma, Inc. is a specialty retailer of high-quality products for the home. These products, representing distinct merchandise strategies — Williams Sonoma, Pottery Barn, Pottery Barn Kids, West Elm, Pottery Barn Teen, Williams Sonoma Home, Rejuvenation, and Mark and Graham — are marketed through e-commerce websites, direct-mail catalogs and retail stores. These brands are also part of The Key Rewards, our free-to-join loyalty program that offers members exclusive benefits across the Williams-Sonoma family of brands. We operate in the U.S., Puerto Rico, Canada, Australia and the United Kingdom, offer international shipping to customers worldwide, and have unaffiliated franchisees that operate stores in the Middle East, the Philippines, Mexico and South Korea, as well as e-commerce websites in certain locations. In 2017, we acquired Outward, Inc., a 3-D imaging and augmented reality platform for the home furnishings and décor industry.

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Contacts

Elise Wang

Investor Relations & Corporate Public Relations

(415) 616 8571