UnitedHealthcare and Optum Take Action to Support People Affected by Flooding in Louisiana

• Assistance for UnitedHealthcare plan participants whose access
  to care or prescriptions needs may have been affected
• Free emotional-support help line from Optum open to anyone

NEW ORLEANS–(BUSINESS WIRE)–UnitedHealthcare and Optum, the health benefits and services companies
of UnitedHealth Group (NYSE: UNH), are taking action to help people
affected by recent flooding across parts of Louisiana.

Support includes assisting health plan participants who may need to make
alternate arrangements to access care and early prescription refills, as
well as offering a free emotional-support line to help people who might
be affected.

• Help Finding a Network Care Provider, Early Refills: Plan
  participants who need help finding a care provider in the
  UnitedHealthcare network or obtaining early prescription refills can
  call customer care at the number located on the back of their medical
  ID cards.
• For plan participants who may have misplaced their medical ID
  cards, call 866-633-2446, 8 a.m.-8 p.m. (in the local time zone),
  Monday through Friday. People enrolled in Medicaid, employer-sponsored
  and individual health plans (except Medicare) who have a smartphone
  can download the free Health4Me app, which provides instant
  access to their ID card, network care providers, their personal health
  benefits and more. The Health4Me app is available as a free download
  at the Apple iTunes
  App Store and the Android Market on Google
  Play.

• Free Help Line: Optum, a leading health and behavioral health
  services company, is offering a free emotional-support help line.

The toll-free number, 866-342-6892, will be open 24 hours a day, seven
days a week, for as long as necessary. The service is free of charge and
open to anyone. Specially trained Optum mental health specialists help
people manage their stress and anxiety so they can continue to address
their everyday needs. Callers may also receive referrals to community
resources to help them with specific concerns, including financial and
legal matters.

Along with the toll-free help line, emotional-support resources and
information are available online at www.liveandworkwell.com.

About UnitedHealth Group
UnitedHealth Group (NYSE: UNH) is a
diversified health care company dedicated to helping people live
healthier lives and helping to make the health system work better for
everyone. UnitedHealth Group offers a broad spectrum of products and
services through two distinct platforms: UnitedHealthcare, which
provides health care coverage and benefits services; and Optum, which
provides information and technology-enabled health services. For more
information, visit UnitedHealth Group at www.unitedhealthgroup.com
or follow @UnitedHealthGrp on Twitter.

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Contacts

Dimitri Senaratna
UnitedHealth Group
952-936-3275
dimitri_senaratna@uhg.com