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One third of U.S. workers are losing two or more hours of productivity per day from increased stress
Employees are increasingly turning to virtual mental health support during COVID-19, with 40 percent of those who tried it having done so within the last week
SAN FRANCISCO–(BUSINESS WIRE)–#COVID19—Ginger, the leader in on-demand mental healthcare, today announced new data on the mental health of U.S. workers before and after the onset of the COVID-19 pandemic. In follow up to Ginger’s Second Annual Workforce Attitudes Report, fielded in February 2020, the survey compiled data from U.S. full-time workers in April to understand the impact of the COVID-19 pandemic. Trends in Ginger’s data reveal a dramatic increase in U.S. employee stress levels, a significant drop in productivity, and an uptick in the use of virtual mental healthcare for support.
U.S. workers were stressed before COVID-19; now, stress levels are through the roof.
Before the onset of COVID-19, almost 60 percent of workers shared that stress had brought them to tears at work, a 23 percent increase from 2019. Surveyed following the onset of COVID-19, workers’ stress levels are significantly higher:
COVID-19-related stress is having a dramatic impact on employee productivity, and men appear to be disproportionately impacted.
Impact |
Men |
|
Women |
|
Unable to attend meetings |
33% |
|
13% |
|
Harder to collaborate with coworkers |
51% |
|
36% |
|
Missed days of work |
28% |
|
15% |
|
Increase in illness or health issues |
36% |
|
21% |
“Whether they are working on the front lines or working at home, employees are urgently in need of accessible, equitable mental health benefits now more than ever,” said Sally Welborn, Executive Advisor at the Employer Health Innovation Roundtable and Former Senior Vice President of Global Benefits for Walmart Stores, Inc. “As employers wrestle with business continuity planning during COVID-19, this research confirms that employers need to make mental health support a critical aspect of that plan, or risk a dramatic impact on employee health and productivity.”
Employees believe their company could do more to support their mental health, and see a direct connection to business outcomes.
While 53 percent of workers said their company has increased its focus on employee mental health as a result of COVID-19, the research shows that there is room for improvement:
Employees were already interested in the virtual delivery of mental healthcare, and now they’re quickly turning to it for support.
Before COVID-19, employees rated the ability to text or video chat with a mental health professional as the top service they desire from their mental health benefits – across almost every demographic including age, gender and role. Now, employees are rapidly turning to online solutions for support:
Supporting these survey results, Ginger has seen an uptick in the intensity and frequency of their members’ mental health needs surrounding COVID-19, including:
“Our research shows that in the wake of COVID-19, employees are even more eager for better access to mental healthcare,” said Russell Glass, CEO, Ginger. “And we’re seeing this both in our work with individuals and from companies looking to better support their employees. Ginger has been designed to scale the delivery of high quality mental health support, and is fortunate to be in a position to handle the skyrocketing demand that has come with these unprecedented circumstances.”
To support the growing mental health needs of U.S. workers during this challenging time, Ginger announced three new programs in March to support the growing mental health crisis surrounding the COVID-19 pandemic. This includes offering free behavioral health coaching for frontline healthcare workers of U.S.-based health systems, making Ginger’s COVID-19 in-app resources free and available to the general public, and waiving annual commitments for new employer clients. Learn more here: www.ginger.io/resources or contact Ginger directly at theteam@ginger.io
The full 2020 Workforce Attitudes Towards Mental Health Report from Ginger will explore year-over-year trends in employee stress and shifting attitudes toward virtual mental health support. The full report will be available on April 27, 2020. Information on these key findings and other resources is available at www.ginger.io/resources.
To learn more about Ginger, visit www.ginger.io.
About Ginger
Ginger is reinventing mental healthcare by coupling data science and virtual delivery to provide immediate, personal support for anyone. Care from our on-demand mental health system is delivered through the Ginger app, available on iOS and Android, where members can conveniently connect with Ginger’s team of behavioral health coaches – 24/7, 365 days a year. For those in need of additional support, a therapist or psychiatrist can be added to their care team. Over half a million people have access to Ginger through leading employers, health plans and other partners. The World Economic Forum has identified Ginger’s AI technology as a Technology Pioneer, and the company was recognized as one of the top 10 Most Innovative Companies in Healthcare by Fast Company. Learn more about our vision to build a world where mental health is never an obstacle at ginger.io, or connect with us on LinkedIn and Twitter.
Contacts
Victoria Barnes
Head of Communications, Ginger
781 249 3738
victoria@ginger.io
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