Important Notice For Batteries In Certain MacBook Pro Units
Voluntary Recall and Replacement Program
CUPERTINO, Calif.–(BUSINESS WIRE)–Apple® today announced a voluntary recall of a limited number of older generation 15-inch MacBook Pro® units which contain a battery that may overheat and pose a safety risk. The units were sold primarily between September 2015 and February 2017 and can be identified by their product serial number.
The recall does not affect any other 15-inch MacBook Pro units or other Mac® notebooks.
Because customer safety is a top priority, Apple is asking customers to stop using affected 15-inch MacBook Pro units. Customers should visit apple.com/support/15-inch-macbook-pro-battery-recall for details on product eligibility and how to have a battery replaced, free of charge.
To confirm which model you have, choose About This Mac from the Apple menu in the upper-left corner of your screen. If you have “MacBook Pro (Retina, 15-inch, Mid 2015),” enter your computer’s serial number on the program page to see if it is eligible for a battery replacement.
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Contacts
Apple
Jennie Orphanopoulos, (408) 783-0203
jennieo@apple.com
Apple Media Helpline, (408) 974-2042
media.help@apple.com