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LOS ALTOS, Calif.–(BUSINESS WIRE)–#COVID19–Today Otter.ai, an AI-powered live transcription and collaboration app, released the results of a YouGov survey it commissioned of more than 2,000 employees in the U.S. and U.K. who’ve been working at least partially from home since the onset of the pandemic (“remote workers”). The results provide insight into what’s really happening in all these Zoom meetings, the effect of these meetings on work-life balance, attitudes about returning to the office and how the corporate world can improve productivity and morale by changing how they hold meetings.
Remote working is here to stay
Working from home was thrust upon many of us a year ago due to the onset of the pandemic. What seemed like an inconceivable shift in working practices happened almost overnight and saw our homes transformed into virtual offices. For many that was a challenge, but what are the perceptions now after a year of working from home? Who’s working from home now and who’s already back in the office, at least some of the time? And how often do they think they’ll be returning to the office?
Of the 2,027 remote workers surveyed:
Business meetings need to fundamentally change
We’ve all attended more virtual meetings in 2020 than during any calendar year due to the sudden shift to remote and hybrid working. While face-to-face communications have been replaced by Zoom calls, the format of business meetings has so far remained completely unchanged. Despite many months of remote working, we still don’t know how to have effective meetings in a virtual environment. And the social etiquette for meetings has now officially gone out the window with 11% of remote workers saying they’ve not worn pants during a virtual meeting at least once in the past 12 months.
Here are seven suggestions on how to fix meetings
The top eight reasons remote workers want to keep working from home at least part time (respondents asked to select their top two reasons)
Here’s what people miss about working in the office
Zoom fatigue is real and alive in today’s workforce
As remote work has become the norm, video meetings have been the standout collaboration tool for businesses. Adoption of Zoom, Google Meet and Microsoft Teams has skyrocketed and become fully integrated into the work experience — at a pace never seen before. One of the biggest challenges for businesses has been keeping this new remote workforce productive and collaborative without suffering videoconferencing fatigue.
Is Zoom fatigue a thing, and how has it affected our productivity and work-life balance?
How have all these Zoom meetings affected our lives? Respondents who said they had suffered Zoom fatigue were provided with a list of potential impacts and asked to rank the top two ways Zoom fatigue has affected their work lives.
Here’s what people have admitted to doing at least once while on virtual meetings in the past 12 months
“Our survey shows that work will never be the same as before the pandemic. Employees now demand a flexible, collaborative and hybrid work set up that meets the new work-life balance and changing attitudes created by working from home for such a long period,” said Sam Liang, CEO, and founder of Otter.ai. “Zoom Fatigue is real and meetings need to be adapted to suit our new working environment, whether that is fundamentally changing the structure of meetings or seeing employees engage with productivity and collaboration apps that help with meeting notes and allow the sharing of conversations in real time. Perhaps making a rule that all employees should wear pants on virtual meetings is another good one to add to the list.”
All figures, unless otherwise stated, are from YouGov Plc. Total sample size was 2,027 employed adults in the United States (N=1,015) and the United Kingdom (N=1,012) who are currently working at least partially remotely. Fieldwork was undertaken between 13th – 19th January 2021.
Additional photos, graphs and B-roll are available upon request.
About Otter.ai
Otter.ai offers a collaborative note-taking app that improves team communication, engagement, and productivity. The Otter Voice Meeting Notes app uses proprietary artificial intelligence to generate secure, shareable, searchable, rich notes in real-time that combines audio, transcription, speaker identification, inline photos, and key phrases. Otter.ai is backed by the first investors at Google, Tesla, DeepMind, and Facebook. Use Otter Voice Meeting Notes at otter.ai or download it on iOS or Android.
Contacts
Otter.ai Contact:
PR@Otter.ai
Mari Mineta Clapp
+1 408 398-6433
Bill Hankes (United States)
+1 206 883-7658
Ryan Waters (United Kingdom)
+44 7830 105676
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