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Heal Acquires Doctors on Call and Brings Award-Winning Doctor House Call Service to New York City

NYC Becomes Largest Single city on Heal’s Service map to-date as its Growth Uptrends over 310% in the last 12 Months

NEW YORK–(BUSINESS WIRE)–Heal, the market leader in doctor house calls, today announces its move into New York City and its acquisition of Doctors on Call (DOC), one of New York’s leading and trusted medical house call services for the elderly. The acquisition marks Heal’s entry into its largest single city, making Heal services available to more than 75 million Americans throughout Atlanta, Georgia; California, New York, Northern Virginia, and D.C.

“Our acquisition of NYC-based Doctors on Call further extends our leadership in house call based primary care for people of all ages,” notes Nick Desai, co-founder and CEO. “New York City is like a second home for us, and we’re thrilled to serve the Big Apple with the best personalized, innovative healthcare. The Doctors on Call team shares Heal’s values of providing leading-edge healthcare in a location that is convenient for the patient and offers the opportunity to learn about patient needs in order to best serve their medical needs.”

Heal’s acquisition of Doctors on Call – which averaged 42,000 house calls to seniors in NYC in 2018 – is aimed at transforming an old-school, people intensive practice into an omni-modal care solution that lowers healthcare operating costs (opex) and provides always on, connected care. In 2019 alone, Heal will perform more than 100K house calls, averaging an estimated $53,700,000 per year in overall healthcare cost savings. The consistent increase in consumer demand for Heal services has uptrended its growth by more than 310% over the last 12 months. In less than four years, Heal has provided house calls across California, Atlanta, and Washington, D.C./Northern Virginia, and has reduced unnecessary Emergency Room and Urgent Care visits by up to 71%. Heal has also reduced hospitalization by 28%.

“Doctors on Call has focused on providing quality, compassionate care to the elderly and infirmed, and we are honored to become part of the Heal family and move our services to the next level,” notes Paul R. Rosenstock, MD, Doctors on Call Founder, named Medical Director at Heal. “Nick [Desai] and Dr. Renee Dua are working to repair the broken healthcare system and we are looking forward to joining the team and offer our patients the future of care.”

About Heal

Heal is bringing technology innovation to re-humanize the practice of medicine in a way that is fulfilling for doctors and patients alike. Offered throughout Atlanta, Georgia; California, New York, Northern Virginia, and D.C., we believe in making healthcare a more personal and convenient experience by creating a more efficient doctor’s office in your home, that inevitably improves healthcare outcomes. Through the touch of an app or a click on our site, a highly-vetted, qualified medical doctor will arrive at your door, twelve hours a day, 365 days a year.

Heal is in-network with all major PPO insurance companies in California, and New York, as well as Medicare, and will soon be in-network with insurers across the country. Heal investors include Fidelity ContraFund, Jim Breyer, the Ellison Family, Lionel Richie, and others. For more information, please visit Follow us on Twitter, Facebook or Instagram.


Nicole Rodrigues for NRPR Group

NRPR Group for Heal

(650) 815–5069


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